Welcome to Raglan Medical

Kia Ora to all our patients, community members and visitors. 

In an emergency dial 111

Afterhours Tele Health Service

Ka Ora provides virtual telehealth to rural New Zealand patients on Weekdays from 5pm - 8am and 24/7 on weekends and public holidays. 

Go to Kaora.co.nz for more information or call them on 0800 252 672

Upcoming changes to prescription duration: what you need to know 

From the first quarter in 2026 the government is changing the prescription regulations, allowing prescriptions amounts to increase from 3 to 12 months for eligible patients.  

However, we want to stress that this change has not yet been confirmed, and the details are still under review. 

We want to emphasise that only certain patients will be eligible for a 12-month prescription and eligibility will be at the discretion of your prescriber, based on clinical safety. 

Who might be eligible?  

Our preliminary thoughts:

• • You must have a clinically stable single medical condition
  • You have had no changes to medication or dosage in the past 12 months
  • You do not require ongoing monitoring(e.g. no blood pressure checks, or blood tests needed) 
  • You are not prescribed any controlled medications
  • You agree to in-person reviews every 12 months with one of our prescribers and one of our nurses for a structured medication review, care planning, and any necessary monitoring 
  • You agree to more frequent review if your condition becomes unstable 

Who will be excluded?  

The following are not eligible for 12-month prescriptions: 

• • You are on controlled medications (e.g. opioids, benzodiazepines, stimulant medications, including ADHD treatments) 
  • You require ongoing monitoring, such as regular blood tests or blood pressure checks 
  • Your medical conditions or medications are not clinically stable
  • You need medications that are taken intermittently or as needed, such as for migraines, pain relief, or sleep 

Important notes  

• If approved, 12-month prescriptions will still be dispensed by pharmacies in 3-month supplies at a time. Pharmacies are not permitted to dispense more than this. 
• These prescriptions will be sent to one designated pharmacy, and you will need to collect all your repeats from that same location. 

We will continue to keep you updated as more information becomes available and the legislation develops.

Afterhours Tele Health Services

Ka Ora provides virtual telehealth to rural New Zealand patients on Weekdays from 5pm - 8am and 24/7 on weekends and public holidays. 

Go to Kaora.co.nz for more information or call them on 0800 252 672

Afterhours Face to Face Clinics in Hamilton

        Tui Medical 

Anglesea Clinic provides urgent care, 24 hours a day, 7 days/week for patients. It is located at the Corner of Anglesea & Thackeray Street in Hamilton and can be contacted on 07 858 0800

Victoria Clinic provides Urgent care from 8am - 8pm, 7 days/week. Their address is 173 Anglesea Street, Hamilton.  They can be contacted on 07 834 0333

Tui Medical provides Urgent Care 24 hours a day, 7 days/week. Their address is 26 Bryant Road
Te Rapa, Hamilton. They can be contacted on 0800 175 175

Mental Health Support Helplines

In a crisis or emergency

If someone has attempted suicide or you’re worried about their immediate safety, do the following:

• • Call your local mental health crisis assessment team or go with them to the emergency department (ED) of your nearest hospital

• • If they are in immediate physical danger to themselves or others, call 111
  • Stay with them until support arrives
  • Remove any obvious means of suicide they might use (e.g. ropes, pills, guns, car keys, knives, poisons.)
    If they live in a high-rise building, help them find somewhere to stay in single-level accommodation.
  • Try to stay calm, take some deep breaths. Let them know you care
  • Keep them talking: listen and ask questions without judging
  • Make sure you are safe

Need to talk? Free call or text 1737 talk with a trained counsellor, anytime.

For counselling and support

• Lifeline 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP) - here to help
• Samaritans 0800 726 666– for confidential support for anyone who is lonely or in emotional distress
• Depression Helpline 0800 111 757 or free text 4202 – to talk to a trained counsellor about how you are feeling or to ask any questions depression.org.nz
• Healthline 0800 611 116– for advice from experienced health staff

For further Mental Health Support contacts - please click here.

We are currently enrolling new patients, see our enrol page for more information.